Last Updated: 18 May 2021

The OPERATOR is operating a fully furnished and equipped apartment that is to be delivered to the tenant fully functional at the date of entry and maintained all through the stay period. The TENANT acknowledges that the various items of furniture and fittings existing therein must be returned in the same condition delivered. If any of these items is not in perfect condition of upkeep, hygiene and cleanliness at the time of entry the TENANT should report to the OPERATOR. The TENANT shall be responsible for the payment of all repairs to be made on account of damages, including those caused to the common areas of the building, as well as for the replacement of any losses or defects attributable to him

The apartment should be used only for residential purposes. Other uses are not permitted. The TENANT agrees that no more persons than registered on the reservation shall be permitted on the Property at any time during the Rental period, all of whom shall comply with the conditions and restrictions imposed upon TENANT under this Agreement.
It is strictly prohibited access and stay of pets of any kind in the apartment. It is also strictly FORBIDDEN TO SMOKE inside the apartment, breach of this prohibition will take the penalty consisting in the loss of the full amount of the security deposit. Likewise, is prohibited any action which could disrupt the normal coexistence with the neighbours who reside in the building, such as private parties, or loud noise. lf such an action will be determined in the apartment, this agreement shall be fully terminated, and the OPERATOR will immediately evict the TENANT, with the loss by the latter of the amounts paid, as compensation for damages and the penalty clause.

This agreement is agreed and arranged for the reservation period only starting from 14:00 on the entry date and ends automatically on 11:00 on the departure date, and according to the reservation itinerary. The agreement could be extended or altered only in writing between the parties or online from the booking platform and only after OPERATORS official confirmation.

lf the TENANT fail to vacate the premises and does not hand over the keys to the OPERATOR on the date and at the time agreed as the end of the agreement, the TENANT shall pay the OPERATOR a fee (please see Fee schedule bellow) for each hour or part of an hour of delay in returning them.

The rent is specified at the time of booking. Payment shall be made in advance in the OPERATOR’s designated corporate bank account or online.

In the event that the TENANT is to extend his stay in accordance with this agreement, he must pay the amount of the extension in advance.

The TENANT hands over a security deposit as specified at the booking time. The security deposit shall be returned to the TENANT within a period of 7 days as from the time of the return of the demised premises, after the OPERATOR has complied with all of his contractual obligations, together with compensation for any damages as may apply. 

The OPERATOR shall be responsible for payment of the consumption of water, electricity, gas and any other bills associated with the property. The TENANT is responsible of the proper use of the utilities. Any proven unreasonable consumption of water, electricity, gas, heat etc. gives the right to the OPERATOR to ask for a compensation.

The OPERATOR has the right to access to the premises for the inspection and verification of the condition of the premises, and take photographs of any damage if applicable, with reasonable advance notice. If the OPERATOR has a reasonable belief that there is imminent danger to any person or the property, may enter the Property without advance notice. lf the TENANT notice any risk of damage or poor maintenance to any of the general installations, must urgently inform the OPERATOR accordingly.

The TENANT may not carry out any renovation works of any kind.

Noncompliance with any of the clauses included in this agreement shall entitle the complying party to demand the other party to comply or, at the choice of the complying party, to terminate the agreement, with payment of any indemnity for damages as may apply in both cases.

Any litigation arising from the interpretation and/or execution of this agreement shall be brought before Athens courts. This agreement is a civil contract and shall be governed by its own clauses. In any aspect not provided for in these clauses, the provisions of the Greek Urban Law shall apply.

Please be aware of our Fee Schedule:

Unauthorized Late Check-Out: 25€/hr after 11 a.m. local time
Smoking in Accommodations: 250€ plus all costs to clean/restore
Extraordinary Cleaning: 15€/hr for cleaning requiring more than 2 hours
Unauthorized Pets: 250€ plus all costs to clean/restore the accommodations
Missing Keys or Parking Remote: 150€ for replacing the door lock
Lockout Fee: 70€ from 7 p.m. till 9 p.m and 100€ from 9 p.m. till 1 a.m. for a team member to come and open the door
Stays of 30 days or more only: 120€ charged for final cleaning after check-out. The amount will be deducted from the refundable security deposit.


 UPSTREET terms and conditions

Last Updated: 13 December 2019


UPSTREET Limited together with its parents, affiliates, subsidiaries, and related entities (“UPSTREET”, “we”, “our”, or “us”), is an accommodation provider and a software platform to support the accommodation booking and manage process.

UPSTREET owns and manages the website and and all their subdomains as well as all web properties including any mobile versions (collectively, the “Site”). UPSTREET also provides a downloadable mobile software application for accessing UPSTREET services (the “App”). The software, functionality, and services that we provide through the software, functionality, and services that we provide through the Website and App are referred to as the “Services.”


By accessing the Services, you acknowledge that (i) you have read, understood and accepted the following terms and conditions; and (ii) you have had the opportunity to review the applicable terms of service governing any online marketplace or other third-party service from which you downloaded the App.

The Services are provided by UPSTREET for the purpose of facilitating your use of the UPSTREET services such as to view information, book a rental, and communicate with us. The Services may also provide information and links related to other UPSTREET products and services, and third party products and services.

This Agreement governs your use of the Website and App only – UPSTREET’s Rental Agreement continues to govern your rental and use of our properties.


By accessing, creating a user account, or otherwise using the Services, you represent to us that you are at least 18 years old, capable of entering into a valid and binding legal contract under applicable law and you agree to be bound by the terms of this Agreement.


By accessing the Services, you represent that you have read and agree to the terms of the privacy policy for which a link is provided at the bottom of this page and available at (“Privacy Policy”). By agreeing to these Terms, you consent to our collection, use, storage, and disclosure of information associated with your use of the Services in accordance with the Privacy Policy.


To create a user account and become a member (“Member”) of the UPSTREET Services we may ask you to create a password-protected account (“Account”). You agree to provide accurate, current and complete information during the Account registration process and at all other times when you use the Services. You are solely responsible for safeguarding your Account password and other information, and for all activity that occurs on or through your Account. We are not liable or otherwise responsible for any loss or damage that any party claims is caused in whole or part by unauthorized use of your Account.


All information and material on our Services (such as text, images, videos, audio clips, software, trademarks, logos, etc.), other than user generated content, if any, are owned by us and our licensors and as such are protected by international copyright laws. You are not allowed to use these materials except as we permit you to do so in writing. Subject to these Terms, we grant you a limited, non-exclusive, revocable, royalty-fee, fully paid up, non-transferable, and non-sublicensable license to use the Services for your personal and non-commercial use and for the purposes of the Services. All Content is for general informational purposes only. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, sell, perform, or display content, except as expressly permitted in the Terms. No other licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or our licensors.


The Services is provided “as is” and “as available” basis. UPSTREET and our affiliates, parents, and successors and each of our and their employees, assignees, officers, agents and directors disclaim all warranties, express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing, usage or trade practice with respect to the services.

We do not promise the Services or any functionality or any info will be error-free or uninterrupted or that your use of services will provide specific results. Your use of the services shall be at your sole risk. You acknowledge and agree that UPSTREET does not have an obligation, but reserves the right for any reason to (a) monitor or review or edit user content; or (b) for any permissible purpose, conduct identity verifications, background checks or other person bound by these terms.

To the maximum extent permitted by applicable law, in no event shall UPSTREET be liable for any direct, indirect, consequential, punitive, incidental or special damages whatsoever (including without limitation damages for loss of profits, business interruption, loss of business information, and the like) arising out of the use of or inability to use the services, any provision of or failure to provide support, or otherwise under or in connection with this agreement, even if the event of the fault, tort (including negligence), strict liability has been advised of the possibility of such damages.

  1. Entire agreement

These Terms constitute the entire agreement between us regarding the Site and supersedes and merges any prior proposals, understandings and contemporaneous communications. If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force, in effect and enforceable. In order for any waiver of compliance with these Terms to be binding, we must provide you with written notice of such waiver. The failure of either party to enforce its rights under these Terms at any time for any period will not be construed as a waiver of such rights.


This terms of Service may be changed or updated occasionally to meet legal, technological or operational requirements and standards. You are encouraged to frequently visit this policy to stay updated about changes. In case of critical changes, these will be circulated to you prior to their implementation. Modifications will be effective on the day they are published.


If you have any questions about these terms of Service , you may contact us at or write is at Leoforos Pentelis 16, 152 34 Chalandri, Greece.